FAQ's

A custom sample pack is a fully personalized collection of sounds or presets we create specifically for you. You can choose the style, genres, and sound design elements you want, ensuring the pack fits your exact needs.

You’ll reach out to us through our contact form, Discord, or email. From there, we’ll set up a discussion to go over everything you need your vision, preferred style, and the exact details of your pack. Together, we’ll decide on deadlines, how many samples or presets you’d like included, and whether you’d like extras such as demo projects, racks, or additional revisions. Some of these add-ons may come at an extra charge, so you can fully customize your pack to match your goals.

Yes! Once the pack is completed and delivered, you have full rights to use the sounds in your music, projects, or releases. However, redistribution or resale of the raw samples themselves is not allowed.

Turnaround time depends on the size and complexity of your request. Smaller packs may take about 1–2 weeks, while larger, more detailed packs with add-ons (like demo projects or racks) may require more time. We’ll agree on a clear deadline during the planning stage.

Absolutely. You can mix and match what goes into your pack - drum one shots, bass presets, FX, loops, or even full racks. The pack is designed entirely around your preferences.

Our mentoring program is a personalized, one on one learning experience designed to help producers at any level grow their skills. We cover music production, sound design, mixing, mastering, and career development.

It’s for anyone from beginners learning the basics to advanced producers wanting feedback on tracks, workflow tips, or guidance on releasing music.

Sessions are held online via video call (e.g Discord, Zoom, etc). You’ll share your goals or projects, and your mentor will give hands on guidance, feedback, and tailored lessons based on your needs.

You can book through our website’s contact form. After booking, we’ll coordinate a time that works best for you.

Most sessions are 1 hour long, but longer or shorter sessions can be arranged depending on your needs.

Yes! You can book individual sessions or set up a recurring mentorship plan if you want continuous guidance over several weeks or months.

No special gear is required. As long as you have a computer, internet connection, and your DAW, we can work together. If we’re focusing on plugins, having the same ones helps, but it’s not required.

All products are delivered instantly via digital download. After checkout, you’ll receive a secure link to access your files right away.

Yes. Plugins and some larger packs may receive free updates or expansions. If an update is available, you’ll be notified via email or through our store.

Because our products are digital downloads, all sales are final. However, if you encounter an issue with your purchase (like a broken link or corrupted files), our support team will help resolve it.

Yes! We regularly release bundles and seasonal discounts. Signing up for our newsletter gives you access to exclusive offers and early bird deals.

We often provide free demo packs, presets, or trial versions of plugins so you can test the quality before committing to a full purchase.

No worries, you can always log back into your account to re-download your purchases. If you run into issues, contact support and we’ll resend your link.

We love community input! If you have ideas for future packs, presets, or plugin features, you can suggest them in our Discord or via our contact page.